Hereford Crisis Assessment & Home Treatment Team – 2gether NHS Foundation Trust – NCCMH

Hereford Crisis Assessment and Home Treatment Team is provided by 2gether NHS Foundation Trust and covers the county of Herefordshire. The service cares for adults from the point of admission through to acute inpatient mental health care and subsequently as early planned discharges from the ward. The service accepts referrals directly from GPs, from within other parts of the mental health service and specialist paramedics, and it operates on a 24/7 basis.

Co-Production

  • From start: No
  • During process: Yes
  • In evaluation: No

Evaluation

  • Peer: Yes
  • Academic: No
  • PP Collaborative: No

Find out more

Hereford Crisis Assessment and Home Treatment Team is provided by 2gether NHS Foundation Trust and covers the county of Herefordshire. The service cares for adults from the point of admission through to acute inpatient mental health care and subsequently as early planned discharges from the ward. The service accepts referrals directly from GPs, from within other parts of the mental health service and specialist paramedics, and it operates on a 24/7 basis.

The Hereford Crisis Assessment and Home Treatment Team meets the pathway standard in the following ways:

  • The person who is referred to this team is assessed within 4 hours from the point of referral. After the assessment, the most beneficial care will be provided, including signposting to third party services
  • Once the person has been accepted by the most relevant service, the team reviews the person’s need for acute mental health care either daily in an inpatient setting, or within 72 hours from admission in a community setting
  • From the point of admission, a care plan and discharge plan are developed, and the person’s physical health is checked. This includes mobility and lifestyle. This enables the team to provide true person-centred care and support throughout treatment
  • After discharge, each person is followed up within 48 hours.

The service also works collaboratively with other agencies, involving:

  • housing services and homelessness officers, including supported housing services for young people
  • services that can give advice about welfare rights, including benefits advice and access to advocates
  • probation services and the police
  • medics from the county hospital, GPs and community nurses
  • voluntary services, such as Mind
  • services providing domiciliary care.
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