The Tees Children and Young People’s Service started their 24/7 crisis and liaison service for children and young people up to the age of 18 years in February 2015. The service provides crisis assessment, short-term crisis interventions (maximum of three sessions), and some longer-term interventions, with staff receiving training in dialectical behaviour therapy with a view to offering a more defined home treatment model.
Co-Production
From start: No
During process: No
In evaluation: Yes
Evaluation
Peer: No
Academic: Yes
PP Collaborative: No
Find out more
John Barnard, Team Manager
Tees
The Tees Children and Young People’s Service started their 24/7 crisis and liaison service for children and young people up to the age of 18 years in February 2015. The service provides crisis assessment, short-term crisis interventions (maximum of three sessions), and some longer-term interventions, with staff receiving training in dialectical behaviour therapy with a view to offering a more defined home treatment model. The service is a stand-alone team with established links with all local children and young people’s mental health services (community and inpatient) in the Tees area.
Operating hours
24/7
Age range
Up to 18 years
Geographical area covered
Hartlepool, Stockton-on-Tees, Middlesbrough, Redcar and Cleveland local authority areas
Approximately one hour between referral and response
Workforce
10.8 WTE band 6 nurses
2 WTE band 7 nurses
1 WTE band 8 nurse
1 WTE occupational therapist
1 WTE secretary
1 WTE clerical
+ Access to duty psychiatrist (9am-5pm) or the out-of-hours on-call consultant psychiatrist
Service model
Specialist stand-alone service with links to local children and young people’s mental health community and inpatient teams.
Team contact
John Barnard, Team Manager
Out-of-hours (5pm to 9am) referrals are seen on site until 8pm, or at home (if they are known to the service and have an up-to-date risk assessment, with no evident risk to staff or others, or requirement for medical intervention), in a child and adolescent suite, or in the emergency department (ED). Referrals that are not seen by the service are triaged by the team but then referred to locality children and young people’s mental health services or (rarely) an alternative service. Psychiatrist input is provided by locality psychiatrists in working hours, or the on-call psychiatrist after 5pm.
