|NAViGO Health & Social Care CIC is a not for profit social enterprise delivering a whole care/support mental health service within North East Lincolnshire for the NHS, free at the point of care.|
We are a membership organisation (comprising staff, service users, carers and members of the public with an interest in mental health); our membership is involved/consulted in everything we deliver.
NAViGO has a national reputation of having a dynamic approach to staff mental and physical wellbeing. “We consider that a workforce that is trained, feels valued and appreciated provides us with a strong foundation on which to build towards our organisational aim of providing award winning mental health services we would be happy for our own families to use”. We offer a wide variety of staff benefits and initiatives including but not restricted too :
NHS Fleet Solutions:Lease Car Scheme for all staff
TranserveUK: Credit Union
NHS Home Electronic
Simply You@NAViGO – access to complementary therapies via Occupational Health as well as free self referral
The Gardiner Hill Foundation Holiday Caravan – Access to reduced rate holiday caravan
Discounts at local shops and services
Work For Us
we felt that although as an organisation we offer incentives and benefits that staff needed to lead this forward by way of a staff wellbeing group which would represent all areas of the organisation feeding ideas and information from the teams to the group then back to the teams via staff meetings and team briefs.
To form the “staff Wellbeing Group” we requested that all managers allocate a group member and ensure that they had allocated time to attend meetings and to be able to bring ideas and feedback to their teams.
We had the first team meeting in September 2017 with attendance from most groups in the organisation including:
CMHT, EIT, IAPT – Open Minds, Psychology, Older Peoples, Acute, Comms, Occupational Health Nurse
AMHP’s, Tukes – Ancillary Services
The meeting was chaired by myself and head of workforce – Richard Watson
Terms of reference were agreed and ideas were shared with actions for members to take back to there teams. A simple quick win was agreed in that some teams had free tea and coffee and other didn’t so we agreed that all staff would have access to free tea and coffee in all areas and this would be shared with Senior Managers to ensure it happened.
The team met monthly but attendance was sporadic from some areas and although ideas were bounced around actions were not forthcoming. The core members of the group felt this was because original members were been sent to represent areas so we went back to senior managers in early 2018 and asked the managers that they discuss in their teams meetings and ask for volunteers who were interested in joining the group and committed to attending. From this we then had new members attend who wanted to attend and the group became a productive group.
We shared ideas not only through team meetings but on the NAViGO weekly staff bulletins. Simple things like:
Support for any staff interested in running
Additional local stores that might give staff discounts including specialist bra fitting shop that we linked into breast awareness
Older Peoples wanted a basketball court which we supported with ideas for fundraising and taking the idea to senior managers
Throughout the year NAViGO hold interdepartmental events such as sports days, netball and rounder’s tournaments which the winning team takes the challenge of organising the next event. The group suggested it should organise the next event. Ideas were bounced and we agreed on a “it a Knockout Event”. We took this to senior managers meeting and the Chief Exec Jane Lewington agreed to fund it.
We tied this event with Starwards our favourite small charity who were celebrating International Talk Like A Pirate Day. The event was well attended by all teams from NAViGO and service users, it was wet it was wild it was fun and we had so many pirates in the field supporting Starwards it was amazing.
It consisted of teams of ten people, it could be any people and was a mix of staff, volunteers and service users. We did hire a company to facilitate the day due to the nature of the activities, this was the only cost other than time. All staff across the organisation where given the opportunity to take part, time was given for community staff to organise their diaries around it, there was sufficient time for staff who worked on a rota to ensure they were not at work and managers were encouraged to support this. Infrastructure teams were given the time to join it.
We held it on a week day afternoon on our sports field and many staff who didn’t participate turned up to support us with their families. It was competitive there was prizes and it was really successful with verbal feedback from the day all of a positive nature.
Building on this success the group decided to raise the bar and come up with a challenge over a longer period of time. Our Occupational Health Nurse Polly wanted to do something around physical fitness involving the use of apps and fit bits. Cazzie our Acute Activity Coordinator suggested we did a walking challenge that would be accessible for all staff and didn’t need any particular skills or equipment. This then grew to a challenge to “Walk the World” over a month and see how far we could get. This would involve an app to monitor all the steps and had a cost implication.
We took the idea to Senior Managers and Chief Exec Jane agreed to fund the project – with Comms team on board and a few months of prep on May 1st 2019 we launched the project for a month.
For the month of May each day teams of 4 individual and team steps were submitted to comms who undertook the mammoth task of tracking everyone and then produced weekly update, inspiring words, challenges, prizes, League tables with weekly promotions and relegations, Chief Exec provided treadmills for office staff and agreed to purchase an outdoor treadmill for the acute site so that everyone could use it . It did get quite competitive but what was really interesting was the conversations that happened between teams, between departments and the camaraderie it produced was amazing.
As May was also the period for Ramadan any staff fasting was give a daily 50% boost to their steps.
We did reach Australia via a tour of Africa and Asia; all staff received a medal then trophy’s for individual winner, teams winners, most improved were presented by the Chief Exec.
45,994,709 steps completed
21,778 miles completed
141 walkers across 35 teams participated
1 very hectic spreadsheet
We undertook a survey monkey survey for participants and the feedback really supported the increase in activity and fun people had had.
“I am sorry to see Walk the World come to an end as it has served as a daily form of enjoyment and motivation, which has inspired me to push myself to take more steps than I ordinarily would have done. I’ve always aimed for 10,000 per day but WTW has made me determined to challenge myself to go, if you’ll pardon the pun, that extra mile . I’ve also really enjoyed receiving the daily update emails. In the past, I’ve often found some of NAViGO’s campaigns a little thrown together/half-hearted at times. This has been the most well-realized as far as I’m concerned, consistently engaging; creative, inventive, fun and informative. Thank you to all within Corporate Affairs for their hard work and for maintaining to such a high standard across the month. If i was being nit-picky… our team was put together randomly and there are times when I’ve felt other team members haven’t committed quite as fully as some others, thus affecting overall performance. It can be quite frustrating when you’ve braved the rain to get over 30,000 steps whereas other team mates can barely muster 5,000 (I know, not very sporting of me to moan, is it?)”
“It got me and my colleague out of our chairs as we are desk based looking at a computer screen all day. This gave us a reason to get up and walk around the building every half hour or so, even though I got a few funny looks :)”
“I think the daily emails were great. I enjoyed the fun competiveness about the WTW I have lost half a stone and toned up. I’ve enjoyed our team WhatsApp group chat and encouraging and being supportive to each other For me there was nothing to dislike about the challenge. I hope we do another one soon.”
Increased activity for staff included :
Started running and actively now monitor daily steps
Joined a social football club
Taking part in 10k sparkle walk for St Andrews Hospice
I am nearly at the end of 100,000 sponsored steps in a week for guide dogs
I returned to open water swimming and my level of fitness was much imporved
Full contents of survey :
following on from the success of this event the group have agreed that we will repeat the walk in September but have a different twist on the direction with the current suggestion of walking the America’s. To keep momentum going for staff and to include all members and service users any steps that people continue to use until then can be submitted and an agreed proportion will be used for the next walk.
The treadmills will stay with teams permanently to encourage the staff who are office based to be able to exercise.
The Chief Exec enjoyed it so much she has asked to join the wellbeing group