Mental health self help guides & online digital bookcase which also provides organisations an opportunity to purchase a re-branded bookcase of self help guides for their own organisation. – NTW – (ARCHIVED)
The self help guides are available in a range of formats, ensuring that the guides are accessible. The guides are available in the following formats: A4, A5 and large print; Audio; BSL; Easy read; Video introductions; A4 GP version (for quick printing, as requested by GP’s); Send to a friend email option
The guides have been downloaded over 1.6 million times in the last 5 years.
Co-Production
From start: No
During process: Yes
In evaluation: Yes
Evaluation
Peer: Yes
Academic: No
PP Collaborative: No
Find out more
Karen O'Rourke - Patient Information Centre Manager
The self help guides are available in a range of formats, ensuring that the guides are accessible. The guides are available in the following formats: A4, A5 and large print; Audio; BSL; Easy read; Video introductions; A4 GP version (for quick printing, as requested by GP’s); Send to a friend email option
The guides have been downloaded over 1.6 million times in the last 5 years.
The guides were first developed in 1999 by Dr Lesley Maunder and Lorna Cameron, NHS Consultant Clinical Psychologists with contributions from service users and healthcare staff. The guides offer users the opportunity to find out more about the causes of mental health issues and provide tools to work through feelings and emotions.
The guides have been developed and updated every three years, requests from GP’s for a quick print option has resulted in a GP print version and send to a friend option. The guides have been further developed to include audio, BSL and easy read versions.
As the guides have been so successful we have developed an online re-branding service where organisations can purchase a re-branded self help guides bookcase (website and app) for their own organisations. This option has proved particularly appealing to NHS Trusts, Universities, CCG and voluntary sector organisations.
Wider Active Support
The self help guides have developed and grown over the years and we have worked with a number of organisations to develop resources
Development
SignHealth – Deaf health charity; Becoming Visible, Newcastle Charity; Skills for People, Newcastle; OnePlusOne, London Charity; Local voluntary sector groups – eg NIWE Eating Distress Service, Lauchpad; Resources are developed under The Information Standard; Accreditation Scheme, NHS England
Reviews
The bookcase allows people to rate the guides and leave feedback – to date we’ve received over 600 reviews. Feedback is considered at the 3 year review stage and is considered and incorporated where possible.
Links
Patient.info link to the guides
NHS Choices link to some titles
Awards
Commended and highly commended at the British Medical Association Patient Information Awards (2010 – 2016).
As the guides have been so successful we now offer a re-branding service, where organisations can purchase a re-branded self help guides bookcase – personalised with their own covers, branding and local contact organisations.
Co-Production
This self help guides have been subject to review by service users, healthcare staff at Northumberland, Tyne and Wear NHS Foundation Trust as well local voluntary sector and carers groups. This process considered design, content and structure. This is part of The Production Checklist process which needs to be evidenced for NHS England’s Information Standard Accreditation. Approved resources then bear the kitemark of the accreditation to state that the information is reliable, up-to-date evidence based health can care information.
Looking Back/Challenges Faced
Because of the robust processes in place from the start to ensure that the views of service users were central to the development of our guides, we are happy that they have been of great value to those we serve.
If we had to start again perhaps the one thing we would do differently is try and anticipate just how popular they have proved so that, rather than modestly thinking they would only be of value in our specific geographic area, we could have rolled them out nationally and, indeed, internationally sooner.
Ensuring that the self help guides are available in alternative formats has been a challenge. To over come this challenge we have worked jointly with specialist providers to develop the guides for specific audiences ie BSL and Easy Read formats supporting The Accessible Information agenda.
Sustainability
The self help guides generate income which we invest in the guides to produce alternative versions. The continual development as outlined in this submission also means that the guides are not only resilient but are constantly being added to and improved.
Evaluation
Our guides are open to continual ongoing review by service users through a Trip Adviser style feedback mechanism, with comments and reviews displaced on our website and app to help other service users on their own journeys.
The guides are also subject to three yearly review and evaluation by professionals and every year as part of The Information Standard accreditation.
We have also added a short online survey to the bookcase which asks users if they feel that the guides have improved their mental health and wellbeing.
Outcomes
One of the questions on our short online survey asks ‘Do you feel that the guide has improved your menral health and wellbeing?’ 68% of 130 people answered Yes/Somewhat.
66% of people who read the guides stated that the guides were easy to read and understand.
The guides lave been downloaded over 1.6 million times in the last five years.
Sharing
Organisations can link to the self hep guides – we provide wording and link to add to their website – the following orgnanisation link to the NTW self help bookcase.
Aberdeen City Council
§ Airedale NHS Foundation Trust
§ Aneurin Bevin Health Board
§ Bangor University Student Counselling Service
§ Barnsley CCG
§ Beacon Counselling, Cheshire
§ Belfast Health and Social Care Trust
§ Berkshire Healthcare NHS Foundation Trust
§ Blackpool Teaching Hospitals NHS Foundation Trust
§ Bridgewater Community Healthcare NHS Trust
§ Bromsgrove District Council
§ Cambridgeshire and Peterborough NHS Foundation Trust
§ Camden and Islington NHS Foundation Trust
§ CAMHS Training Leeds
§ Caroline Marshall, Psychotherapeutic Counsellor
§ Cheshire and Wirral Partnership NHS Foundation Trust
§ Chesterfield College Group
§ Chorley and South Ribble CCG and Great Preston CCG
§ City of Bristol College
§ Community Counselling Cooperative
§ Community First, Worcester
§ Complete Counselling, Birmingham
§ Counselling Support North West
§ Coventry and Warwickshire Partnership NHS Trust
§ Critical Care Directorate, University Hospital Wales
§ Department for Work and Pensions
§ Depression Support Lincolnshire
§ Derbyshire Healthcare NHS Foundation Trust
§ Derwent Rural Counselling Service
§ Devon Partnership NHS Trust
§ DWP Jobcentre Plus
§ Edge Hill University
§ Emirates, Dubai
§ Epliepsy Action
§ Epsom Counselling Service
§ European University Institute
§ First Steps, Surrey Community Health
§ Gloucester Rape and Sexual Abuse Centre
§ GP-Training.net
§ Greater Manchester West Mental Health NHS Foundation Trust
§ Hall Green Surgery, Lancashire
§ Harper Adams University, Shropshire
§ Heart of Worcestershire College
§ Henley College
§ HMRC corporation Tax, International and Stamps
§ HMS Temeraire, Royal Navy
§ Ideal Psychological Solutions Ltd
§ Imperial College London
§ Inclusion Matters Liverpool
§ IOW Primary Care Mental Health Team (IAPT)
§ Kathryn Finkel Psychological Solutions LTD
§ Kilmeny Group Medical Practice
§ Kim’s Counseling Corner
§ Kingston Hospital NHS Trust
§ Kirriemuir Medical Practice
§ Lambeth Talking Therapies (Lambeth IAPT)
§ Leeds Counselling
§ Leicestershire Action for Mental Health
§ Leicestershire County and Rutland Community Health Services
§ Lesley Hartman and Associates – Canada
§ Library House Surgery, Chorley, Lancashire
§ Love Me Love My Mind
§ Manchester College – Justice Sector
§ Manchester Mental Health and Social Care Trust
§ Manchester Metropolitan University
§ Mental Health Support Team, Loughborough University
§ MESMAC North East
§ Mindcheck.ca
§ n-compass
§ National Institute for Social Care and Health Research, Wales
§ Newcastle City Council
§ Newcastle PCT
§ Newcastle Talking Therapies
§ Newcastle University Student Wellbeing Service
§ NHS Ayrshire and Arran
§ NHS Herefordshire
§ NHS Highland
§ NHS Leeds
§ NHS North Lancashire
§ NHS North of Tyne
§ Norfolk and Suffolk NHS Foundation Trust
§ North Tyneside Psychological Therapies
§ Northern Health and Social Care Trust
§ Northern Spirit Berwick
§ Northumbria Healthcare NHS Foundation Trust
§ Nottingham Trent University Counselling Service
§ Open Minds, Navigo Health and Social Care
§ Outlook South West
§ Oxford Health NHS Foundation Trust
§ Patient.co.uk
§ Peter Symonds College
§ Psychological Services International, Kampala, Uganda
§ Public Health Agency Northern Ireland
§ Public Health Agency Northern Ireland
§ Quiltbag – the UK Fire and Rescue Service sexual orientation and gender support network
§ Redditch Borough Council
§ Relaxation Is Who You Are (Personal Blog)
§ Remploy
§ Rotherham Metropolitan Borough Council
§ Rotherham, Doncaster and South Humber NHS Foundation Trust
§ Royal Borough of Greenwich Public Health and Wellbeing
§ Runshaw College Lancashire
§ Ryan Medical Centre – Preston
§ Salford Clinical Commissioning Group
§ Sandy Lane Surgery, Leyland, Lancashire
§ Sexual Health Services, Central and North West London NHS Foundation Trust
§ Sheffield Health and Social Care NHS Foundation Trust
§ Sheffield IAPT
§ South London and Maudsley NHS Foundation Trust
§ Southampton Solent University
§ Southwark Psychological Therapies Service
§ Stillwaters Counselling and Life Coaching, New Zealand
§ Student Counselling Centre, University of Leeds
§ Student Life – University of Salford
§ Sunderland Carers’ Centre
§ Surrey and Borders Partnership NHS Foundation Trust
§ Survivors Manchester
§ Talking Space, Oxford Health NHS Foundation Trust
§ The Family Practice West Leicestershire
§ The Insight Network for Mental Health
§ The Open Door Team, York University
§ The SHARP Project
§ Trent Wirral PTS
§ University Hospital of South Manchester
§ University of Chester
§ University of Exeter Students’ Guild
§ University of Huddersfield
§ University of Hull Student Wellbeing Service
§ University of Lincoln
§ University of Plymouth Students’ Union
§ University of Portsmouth Counselling Service
§ Valleys Steps
§ Vastra Gotalandregionen
§ Velindre NHS Trust
§ Veterans First Point
§ Wallace Health Consumer Life
§ Warrington Collegiate
§ Washington MIND
§ West Yorkshire Probation Trust
§ Wolverhampton Healthy Minds
§ www.jerrierichards.co.uk
§ Xenzone
§ Yorkshire Psychology Practice and Rehabilitation Service
§ Your Homes Newcastle
Plus an additional 32 organisations have purchased a branded bookcase – including voluntary sector organisations, charities, NHS Trusts, Clinical Commissioning Group and universities.
